FAQs

How to care for your Chai Baby cup?

Never place your Chai Baby cup in the microwave. Make sure that you rinse after use and pop it in the dishwasher. Straws, lids and bands can all go in the dishwasher as well – ready for your next fluffy.

Do the cups come with a straw?

All of our Babyccino Cups and Kids Cups come with a silicone straw inside. The Adult Cups do not come with a straw.

What size are your cups?

Our Babyccino Cups are 120ml volume.

Our Kids Cups are 240ml volume.

Our Adult Cups are 350ml volume.

What age group do you recommend for the cup sizes?

Our Babyccino Cups are recommended for under 2.

Our Kids Cups are recommended for 2 and over.

Do you have matching cups?

YES!

Delightful daisy come in Babyccino, Kids and Adult sizes.

Dangerous Dinosaur comes in Babyccino, Kids and aAult sizes.

Fabulous Fairy comes in Babyccino and Kids sizes.

Where are your cups designed?

All of our cups are designed in Central Otago, New Zealand! All the designs are carefully designed and crafted to be perfect for your little ones.

What are your cups used for?

Our cups are designed for babyccino’s and hot chocolates but they have many uses. Snacks, smoothies, pretend play, bath toys, stacking towers and much more.

What are your clothes made of?

All of our Latte collection is 100% cotton

How much is shipping?

$5 standard shipping

$7 Rural shipping

Free shipping over $50

$15 Australian shipping

How long does my order take to arrive?

We try our best to get orders out within 1-2 days. Usually they will arrive within three days of ordering. An extra day for rural.

How are orders packaged?

We package your order in honeycomb paper packaging and send them in biodegradable mailers.